To update your personal information, contact our support team.
Certain details like your name, address, and phone number are tied to your verified identity and regulatory compliance, so we handle these changes carefully to keep your account secure.
Here's what to do:
Open the mb.io app or website
Go to Support or tap the Help icon
Submit a request to update your information
Include the details you need to change and any supporting documents if required (for example, proof of address for an address change)
Our team will review your request and guide you through the process. Most updates are completed within 24 hours.