
Unfortunately, if you sent crypto to the wrong address, mb.io cannot recover it.
Blockchain transactions can't be reversed, canceled, or redirected. If the address you sent to doesn't belong to mb.io or isn't controlled by you, those funds are lost.
To avoid this in the future:
If you sent crypto to the wrong mb.io deposit address (for example, sent BTC to your ETH address), contact support immediately. Recovery is not guaranteed.