If your card payment was declined, here are the most common reasons:
1. Insufficient funds: Make sure your card has enough balance to cover the purchase amount plus any fees.
2. Card not enabled for international transactions: mb.io processes payments internationally. Contact your bank to enable international or online purchases.
3. Bank blocking crypto purchases: Some banks restrict cryptocurrency transactions. Call your bank to authorize the payment or use a different card.
4. Incorrect card details: Double-check your card number, expiration date, CVV, and billing address.
5. Daily or transaction limits: Your bank may have limits on how much you can spend per day or per transaction. Contact your bank to increase limits if needed.
6. Card expired: Verify your card is still valid and hasn't expired.
What to do:
If your payment continues to be declined after checking these issues, contact your bank to confirm there are no restrictions on your card. You can also try using a different card or payment method.
If you need further assistance, reach out to our support team.